Privacy Policy

Introduction

PhonoTech Inc. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, or interact with us.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Professional information (job title, company name, industry)
• Communication preferences and history
• Information provided in forms, surveys, or during consultations

Technical Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device and connection information

How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our DevOps, AIOps, and MLOps services
• Responding to inquiries and providing customer support
• Sending relevant business communications and updates
• Analyzing website usage to improve user experience
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup systems

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of consent: Withdraw consent for certain uses of your information
• Complaints: File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer needed, we securely delete or anonymize it.

International Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: