Site Reliability Engineering
SaaS SRE: Eliminating Outages with Automated Site Reliability
Implemented comprehensive SRE practices and automation for a SaaS platform, eliminating critical outages and achieving 99.95% uptime.
CloudVision Software • Software as a Service
9 min read
8/30/2024
Key Results
Platform Uptime
99.95%
From 98.2%
Critical Outages
Zero
100% elimination
Mean Time to Recovery
12 minutes
80% improvement
Executive Summary
Implemented comprehensive SRE practices and automation for a SaaS platform, eliminating critical outages and achieving 99.95% uptime.
Client Background
Company
CloudVision Software
Industry
Software as a Service
Key Results at a Glance
99.95%
Platform Uptime
From 98.2%
Zero
Critical Outages
100% elimination
12 minutes
Mean Time to Recovery
80% improvement
99.8%
Deployment Success Rate
40% improvement
4.8/5.0
Customer Satisfaction
25% improvement
Tags
SREReliabilitySaaSAutomationMonitoring
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